Terms and Conditions

At shoppingwave.ae you rights as a customer will always be garneted so in case of you are not 100% satisfied about a purchase you have the right to return the product and get a full refund.

Just make sure you contact us within 3 days from the day your order is delivered, and ensure that the item is in its original packaging, and in the same condition you received it.

If the item you have received is damaged, defective or not as described on the website, you will receive a full refund along with any shipping fees incurred.

To return the items please follow the following steps:

 

1-     Call our customer support number within 3 days from the day your order is delivered.  

        (+971)-2-633 3446 or contact us within three days from the day your order is delivered.                                              

                                                                    

2-    Pack the item in its original state and packaging. Do not remove any bar code or labels on the box. Hand over the package to the courier representative.

                                                                    

3- Once we receive your returned item, we will inspect it and process your refund.